Privacy Policy

Information We Collect

We may collect the following types of information when you use ZEPOFY:

  • Personal information such as name, email address, phone number, and business details

  • Account credentials and authentication data

  • WhatsApp Business API–related information

  • Customer communication data generated through automation

  • Technical information including IP address, browser type, device details, and usage logs

How We Use Your Information

Zepofy uses collected data to deliver efficient and secure WhatsApp automation solutions, including:

  • Operating and managing WhatsApp automation services
  • Integrating with WhatsApp Business API and third-party platforms
  • Enabling message delivery, chatbot automation, and analytics
  • Improving platform performance and user experience
  • Sending important updates, alerts, and support communication
  • Ensuring security, compliance, and fraud prevention

WhatsApp Business API Compliance

Zepofy operates using the official WhatsApp Business API, ensuring that all automation workflows, message templates, and customer interactions comply with WhatsApp policies. We only process data necessary to provide our services.

Data Storage and Security

We use advanced technical and organizational security measures to protect your data, including:

  • Secure data storage systems
  • Restricted access to authorized personnel only
  • Protection against unauthorized access, misuse, or data breaches

Your data security is our priority.

Data Sharing and Third Parties

Zepofy does not sell or trade personal data. Information may only be shared with:

  • Official WhatsApp Business API providers
  • Integration partners (e.g., ecommerce platforms, APIs)
  • Legal authorities when required by law

All third parties follow strict data protection and confidentiality policies.

Cookies and Tracking Technologies

Zepofy uses cookies and tracking tools to:

  • Analyze platform usage and performance
  • Improve website functionality
  • Enhance user experience

Users can manage cookie preferences through browser settings.

User Responsibilities

Users must ensure proper customer consent (opt-in) before sending messages using ZEPOFY. This includes promotional messages, notifications, and automated communication.

Data Retention Policy

We retain personal data only for as long as necessary to:

  • Provide WhatsApp automation services
  • Meet legal and compliance requirements

Data may be deleted after account termination, subject to applicable laws.

Your Data Rights

Depending on your location, you may have rights to:

  • Access, update, or delete your personal data
  • Request data portability
  • Withdraw consent for data processing

Requests can be submitted through Zepofy support.

Policy Updates

Zepofy may update this Privacy Policy for WhatsApp automation services periodically. Changes will be published on this page. Continued use of the platform indicates acceptance of updates.

Contact Information

For any privacy-related queries or support:

📧 contact@zepoteq.com

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